Cable one sent out an email that users can jump through some hoops and get a $7.50 credit on their account…whooo hooo! I get a kick out of the end where they thank “me” for my continued support. The only reason I’m paying these people is because they are the only game in town…as soon as midco comes I’m jumping ship.
Important Notice From Cable OneAccount Number: ######
Dear ######,
We understand how important it is for our customers to stay connected via the Internet and Telephone. We recently installed high capacity equipment which will substantially increase the speed and reliability of your service. Unfortunately, the upgrade did not go as planned, resulting in unforeseen disruptions of service for our internet and phone customers. The problem has since been resolved.
Please accept our apology for not providing the reliable service you deserve and count on. We are offering a quick way to get a $7.50 credit applied to your account. In addition, we will keep you informed about the progress of our new, improved services.
- Click on this link to our Talk To Us form. Or, if you prefer, visit the Talk to Us page on the Cable One web site: http://www.cableone.net/CS/Pages/talktous.aspx.
- Enter your name and contact info in the top section
- In the middle section, select Fargo Upgrade Credit from the Topic Drop down
- Then select Notify Me of Upgrade Progress or Do Not Notify Me of Upgrade Progress
- In the bottom section, enter your account number if you have it. Not required, but this will speed up handling
- Hit send
One credit per household, other limitations apply. If you are having trouble with this form, please call us at (701) 280-0033 and we will assist you.
Thank you for your continued support.
Cable ONE